Full Time / 37 hours / Permanent and Fixed Term for 12 months
Would you like to be part of who make a difference? We’re currently recruiting for two responsible Reablement Co-ordinators to join the Reablement Service.
The Reablement Service are a small dedicated team, whose main goal is to enrich the lives of those returning home from hospital to ensure they maintain their independence and healthy living in a safe manner within the comfort of their own home. In addition, we’re responsible and accountable for the planning and programming of calls for both the Reablement Service and the Integrated Crisis Response Service, by using the Electronic Rostering and Monitoring system. Thus, providing timely performance data in terms of outcomes, unit cost and the quality of service provision.
As a Reablement Co-ordinator you’ll join a team of 80+, including: Front line staff, reablement assistants, officers, co-ordinators and administrative employees.
The two positions we have available are both full time (37 hours), one is fixed term contract over 12 months and the other is permanent. For both you’ll be based at the Neville Centre on Leicester General Hospital site. Reablement Coordinators work a mixture of morning (7.30am – 4.00pm) and evening shifts (1.45pm – 10.15pm) across a rota covering 7 days a week, this includes every weekend, bank holidays and other public holidays.
What you’ll be doing:
As a Reablement Coordinator, you’ll be instrumental in the planning of all support visits within the Reablement Service across the Leicester area to allow people to remain as independent within their own homes as possible, to avoid hospital admissions, reduce ongoing support and to live with respect and dignity.
Day-to-day activities will start with shift handover to colleagues, ensuring you’ve clarified all outstanding visits with residents that are still outstanding awaiting cover. Following this, you’ll prepare to take phone calls from staff and public. In addition, you’ll will keep track of requests and actions that come through via email. Prioritisation is key within this role as all requests should be responded to within 2 hours. Following this you’ll then be required to enter care plans on the Webroster our Electronic Rostering System and allocate the visits.
You’ll be in contact with co-workers and front-line staff regarding the visits they are completing which will need to be recorded in a timely and accurate manner. You’ll be held accountable for sending reports to allocated case responsible staff, depicting the actions taken such as, cancellations due to hospitalisation or other reasons of visits.
In addition, you’ll receive all incoming referrals into the Reablement and Integrated Crisis Response Service. Working as part of the Home First Locality Decisions Unit integrated offer avoiding hospital admissions and helping facilitate hospital discharges through a strengths-based approach.
What you'll need:
As a Reablement Co-ordinator you’ll need to be disciplined with yourself, have excellent organisation skills in order to prioritise your workload and be able to work under pressure in a busy and often difficult job role.
In addition, you’ll have great interpersonal skills. You’ll be able to communicate effectively to a wide range of people from varied and diverse backgrounds, ethnicities, and educations in both verbal and written contexts. As a confident person you’ll be able to match your approach to the needs of each individual as they are encountered with a flexible and no-nonsense approach.
Overall, you’ll be an eager candidate who is keen to learn and ready to take on new skills within a short period of time in order to consistently perform highly alongside their team/service to offer a service to individuals that is safe, timely and compassionate.
Due to the nature of the role you'll need a full driving licence. This post is also subject to an Enhanced DBS check.
From 11 November 2021, care homes must only allow individuals who are fully vaccinated against COVID-19 (or exempt) entry inside of a care home. This status is required for this role, therefore you will be asked to provide evidence of your vaccination status as a condition of employment. Details on what you will be require to provide can be found at General guidance on demonstrating evidence www.gov.uk.
What we can offer you
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at out benefits calculator.
Join us
We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.
For an informal conversation please contact Kirt Ravat on kirt.ravat@leicester.gov.uk or (0116 4545385). If shortlisted, interviews will take place on 14th December 2021.